Privacy Policy

1. Information We Collect

We may collect the following information when you interact with us:

  • Personal Information: Name, email address, phone number, billing/shipping address, and other contact details provided when requesting service or support.

  • Service Information: Details about your equipment or service requests that help us fulfill our work.

  • Technical Information: Non-identifying information such as browser type, IP address, and device information collected automatically for website analytics and performance.

2. How We Use Your Information

We use your information only to:

  • Provide services, including scheduling and updates related to your service requests.

  • Communicate with you about repairs, appointments, and important updates.

  • Improve our website, customer service, and overall operations.

  • Comply with legal or regulatory obligations.

We will never sell or share your personal information with third parties for marketing purposes.

3. Messaging and Notifications

If you choose to receive SMS notifications, we will send messages related only to service updates, appointment reminders, and similar non-marketing communications.

  • Message and data rates may apply.

  • You may opt-out at any time by replying "STOP" to any message.

  • For help, reply "HELP" or contact us directly.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no method of transmission or storage is completely secure, we work hard to protect your information.

5. Your Privacy Rights

You have the right to:

  • Request access to the information we hold about you.

  • Request corrections or updates to your personal data.

  • Opt-out of communications at any time.

To exercise these rights, please contact us at contact@qualityrepairservices.com.

6. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with the "Effective Date" updated accordingly.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
QRS Lab & Medical Repair
Website: www.qrsrepair.com
Email: contact@qrsrepair.com
Phone: 724-452-9303